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Every day, we look through the feedback, and if there are any complaints, we do something about it as soon as possible.
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Customer Radar Limited (NZBN: 9429030481169) is committed to protecting your privacy. Should you have any questions about this privacy policy, please contact us – Click here
This Privacy Policy applies to personal information. Under privacy legislation, “personal information” essentially means information or an opinion about an identified individual or an individual who is reasonably identifiable. Common examples include a person’s name, email address and telephone number.
Customer Radar collects information, including personal information, in the following ways:
These last two categories of information (“client information”) are collected by us for four purposes:
Any individual has the right to request access to or correction of any personal information we hold about them.
To do so, please contact us – Click here
Any individual can make a privacy complaint to Customer Radar. To do so, please contact us – Click here We will attempt to respond within a reasonable time, no later than 30 days. Customer Radar will treat any privacy complaint seriously and any complaint will be assessed by us with the aim of resolving any issue in a timely and efficient manner.
We retain website information indefinitely on our systems in New Zealand. It is not provided to any third party.
We do not provide personal information to any third party, but we may from time to time aggregate and anonymise the information to use or provide to third parties, for research, data analysis, statistical or other purposes.
In addition to the specific uses described in this Privacy Policy, we may also use personal information for any other purpose required or permitted by law.
Where a client terminates its relationship with Customer Radar, if requested by that client, we will provide all clients information relating to that client, its personnel, and its end customers, to that client, in a standard data format. These clients may be located in any country. As soon as practicable, we will delete that client information from our systems. Other than as stated in this policy, we will only disclose personal information where we are required by a warrant, production order, subpoena or similar court order in any jurisdiction to do so or in other circumstances where we are required or permitted by law to disclose it.
If we collect personal information outside New Zealand, it may be disclosed to Customer Radar in New Zealand.
Updates
We may update this privacy policy from time to time and the new policy will apply to all information held by us at the time or collected after it is published on our website.
This policy was last updated on 19-09-2021.
International: +64 9 376 5000
Australia: 1800 452 750
New Zealand: 0800 200 245
Email: support@customerradar.com