The Body Shop

The Body Shop

The Opportunity: Extending system excellence from back to front end As the Head Franchisee for The Body Shop, OLT Retail Ltd operates all 27 stores across the country. For owner Barrie Thomas, embracing technology is what has to happen in order to benefit the...
Noel Leeming

Noel Leeming

The Opportunity: Striving to stay at the top When you’re the number one electronics retailer in the country, it’s important to stay on top. To do this, you need happy customers. That’s why Noel Leeming needed to find a better way of giving customers a voice....
Toyota

Toyota

The Opportunity: an iconic Kiwi brand seeks to deliver premium customer service Toyota New Zealand is a business franchise success story. With more than 29 dealerships across more than 60 locations across the country, Toyota vehicles (the Corolla and Hilux in...
Repco

Repco

The opportunity: Taking the mystery out of feedback Repco prides itself on quality, expertise and knowledge. Having built Australasia’s most recognised automotive brand on this promise, Repco needs to know that its people are living up to this promise. Prior to...
Pure SEO

Pure SEO

The Opportunity – “Just”ified experience Jay Harraway, General Manager for Pure SEO, had used Customer Radar previously, at Just Water. She knew the benefits of using the technology, as it gave her valuable insights into the business and how their customers were...