We can link up with many software platforms to reach your customers.

OUR PARTNERS

Customer Radar can be used with many software platforms to make it easy for you to engage your customers to get valuable and actionable feedback. Below is an ever growing list of software partner we work with to make the process of engaging your customers in feedback easy and seamless, directly from these software platforms. If you use a software programme that is not shown and you would like to invite your customers to give feedback, just send your details via this link and we will get back to you.

Who we work with

SAM

The acclaimed SAM workshop management software enables managers to run and analyse their workshop businesses more effectively than ever before.

SAM improves efficiency, increases customer satisfaction and drives better bottom line results. SAM can be scaled to any business size. From the entry-level Lite to the all-inclusive Elite, SAM provides a proven system to meet every budget and performance expectation.

SAM and Customer Radar have proudly partnered to enable teams using SAM to be leaders in automotive customer service excellence. If you already use SAM and want to add Customer Radar’s easily integrated customer feedback and reputation management toolset, just click here to connect to the Customer Radar team. We can get you up and running with Customer Radar, inside of your SAM application, in no time at all.

AdvanceRetail

AdvanceRetail delivers solutions that allow retailers to compete and win in today’s global market. From head office management to point of sale and mobile point of service, AdvanceRetail delivers the information you need to stock your stores and serve your customers.

AdvanceRetail’s Mobile POS frees your sales staff to serve customers on the shop floor, speeding up the sales process and eliminating queues at the counter. With full customer and product information at their fingertips, AdvanceRetail lets sales staff interact with customers throughout the transaction, maximising the selling opportunity with each shopper.

AdvanceRetail and Customer Radar have partnered up to offer an easy, fast integration of Customer Radar’s feedback and reputation management software into existing AdvanceRetail systems. If you already use AdvanceRetail and want to add Customer Radar to it, just click here to connect to our team.

simPRO

Take control of your business with simPRO Software’s office and mobile solutions. Designed for service and project businesses, simPRO job management software helps you work smarter, provide exceptional service, and maximise your profitability.

Built for trade businesses, simPRO’s cloud-based tools power efficient workflows without the paperwork – all in one integrated solution. Keeping on top of your workforce, job costs, cash flow, stock, profits, real time customer feedback and more has never been easier.

Keep your field technicians connected with the office at all times through the simPRO Connect mobile app.

Techs can update times, materials, job details, and photos on site in real time, as well as issue invoices, ask for customer feedback and collect payment as soon as a job is complete.

You can even ask customers for feedback after a job is complete through the simPRO and Customer Radar partnership!

If you already use simPro and want to add Customer Radar just click here to connect to the Customer Radar team.

AutoPlay

Whether you are a Vehicle Sales Manager looking to get better at managing leads, or a Real Estate Agent looking to build your personal brand, AutoPlay have a smart, tailored digital tool that will work for you.

With many years of experience in automotive and real estate sales under their collective belts, AutoPlay has tailored technological solutions to enable optimisation and sales funnel management for these industries. With automotive sales in mind, AutoPlay’s Data & Web Tool Package and the Sales Pipeline Package have the tools to help dealerships from listing to sale. With time-saving tools such as automatic exports, watermarking and default comments, customers have reported time savings of up to 30%. With an excellent camera and noise cancelling recording functionality you can even take photos, and create videos on the fly without having to return to your desk.

In the world of real estate sales, AutoPlay’s Virtual Show Homes represent the new standard for listing properties with video presentations made easy and cost-effective. Whether you are an agent looking for a pay-per-listing model or a brand looking for a streamlined automated video solution, AutoPlay Virtual Show Homes are the customisable, automated property video solution you are looking for.

If you are already a user of AutoPlay’s software suite and want to add Customer Radar’s real-time feedback software – click here and get a jump start on your customer excellence journey.

 

We have previously used mystery shopping as a method of getting a view of our business, until we found Customer Radar. With over 300 pharmacies in our group, it used to be impossible to know what our customers were experiencing in store every day. Now we know.We now get thousands of customers telling us about their experience with us every month. We can respond quickly to their needs and as a result, it has helped us focus totally on what our customers want and enables us to give it to them. It helps us really focus on our strengths and eliminate our weaknesses right across our business. One of the features we like the most is being alerted if a customer is not completely satisfied. It means we can deal with them on a one to one basis and resolve any issues they have to make sure they happy to come back again.I highly recommend Customer Radar to any retail business who wants to know what their customers are thinking

Head of Operations, Unichem / Life

Talk to us about becoming our partner today.