We can link up with many software platforms to reach your customers.

OUR PARTNERS

Customer Radar can be integrated with many software platforms. This makes it easy for you to engage your customers to get valuable and actionable feedback. Below is an ever-growing list of software partners we work with because engaging your customers needs to be an easy and seamless, integrated experience. If you use a software package not shown here and you would like to collect customer feedback, let us know using the link below.

Who we work with

SAM

The acclaimed TSI automotive software packages enable you to run and analyze your business more effectively.

TSI solutions improve efficiency, increase customer satisfaction and drive better bottom line results.  TSI have a software solution that can be scaled to any business size.

TSI and Customer Radar have proudly partnered to enable teams using any of TSI’s software packages to be leaders in automotive customer service. If you already using a TSI product and want to add Customer Radar’s easily integrated customer feedback software, just click here. We would love to connect you with our team. Get up and running with Customer Radar, inside of your existing TSI software application.

Note: SAM offers an automated Customer Radar SMS solution.  Systime has the ability to automate SMS, email or printed letters requesting Customer Radar feedback.  Talk to us if you use Orion or Synergy.

AdvanceRetail

AdvanceRetail delivers solutions that allow retailers to compete and win in today’s global market. From head office management to point of sale, AdvanceRetail delivers the information you need to stock your stores and serve your customers.

The AdvanceRetail mobile POS frees your sales staff to serve customers on the shop floor, speeding up the sales process and eliminating queues at the counter. With full customer and product information at their fingertips, AdvanceRetail lets sales staff interact with customers throughout the transaction. This wealth of information allows staff to maximize the selling opportunities.

Customer Radar and AdvanceRetail have partnered up to offer an easy, fast integration of Customer Radar’s feedback software into existing AdvanceRetail systems. If you already use AdvanceRetail and want to add Customer Radar to it, just click here to connect to our team.

simPRO

Take control of your business with simPRO Software’s office and mobile solutions. Designed for service and project businesses, simPRO job management software helps you work smarter. simPRO enables you to provide exceptional service and maximize your profitability.

Built for trade businesses, simPRO’s cloud-based tools power efficient workflows without the paperwork – all in one integrated solution. Keeping on top of your workforce, job costs, cash flow, real-time customer feedback and more has never been easier.

Keep your field technicians connected with the office at all times through the simPRO Connect mobile app. Techs can update times, materials, job details, and photos on site in real time. Issue invoices, ask for customer feedback and collect payment as soon as a job is complete.

You can even ask customers for feedback after a job is complete through the simPRO and Customer Radar partnership! If you already use simPro and want to add Customer Radar just click here to connect to the Customer Radar team.

AutoPlay

Whether you are a Vehicle Sales Manager looking to get better at managing leads, or a Real Estate Agent looking to build your personal brand, AutoPlay have a smart, tailored digital tool that will work for you.

Having many years of experience in automotive and real estate sales under their collective belts, AutoPlay has tailored technological solutions to enable optimization and sales funnel management for these industries. With automotive sales in mind, AutoPlay’s Data & Web Tool Package and the Sales Pipeline Package have the tools to help dealerships from listing to sale. The time-saving tools such as automatic exports, watermarking and default comments, have reported time savings of up to 30%. Packing an excellent camera and noise canceling recording functionality you can take photos and create videos on the fly.

If you are already a user of AutoPlay’s software suite and want to add Customer Radar’s real-time feedback software – click here and get a jump start on your customer excellence journey.

 

We have previously used mystery shopping as a method of getting a view of our business until we found Customer Radar. With over 300 pharmacies in our group, it used to be impossible to know what our customers were experiencing in stores every day. Now we know. We now get thousands of customers telling us about their experience with us every month. We can respond quickly to their needs and as a result, it has helped us focus totally on what our customers want and enables us to give it to them. It helps us really focus on our strengths and eliminate our weaknesses right across our business. One of the features we like the most is being alerted if a customer is not completely satisfied. It means we can deal with them on a one to one basis. We can resolve any issues they have so that they will be happy to come back again. I highly recommend Customer Radar to any retail business who wants to know what their customers are thinking.

Head of Operations, Unichem / Life

Talk to us about becoming our partner today.