Grow your online reputation
Promoter Google Reviews
Reviews can also boost sales and SEO, leading to a higher search ranking.
Since reviews are social proof (the idea of “if others like your business then it’s safe for me to like it”), to have a fighting chance in today’s digital world, your business needs to be consistently getting new reviews.
Here are the stats from Nielsen:
“82% of consumers go to review sites because they want to buy a service or product”
“89% make a purchase within a week of visiting review sites and 29% will do so within a day”
The quality of online reviews has a direct impact
on the number of customers your business receives!
“85% of consumers trust online reviews as much as personal recommendations”
Put your Promoter feedback to great use with Customer Radar’s Promoter Google Reviews, by asking them to submit the review for you online. Once they’ve given feedback, Customer Radar will give the user an easy path to copy their comments over to Google reviews.
Even better, the smarts behind our NPS platform will recognise the store location they are giving feedback for and map it directly to the correct location in Google. For example, if a customer is happy with their service at shop XYZ, Customer Radar will route them to the Google listing for XYZ store!