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Extend the scope of feedback you collect from your audience with a second, extended survey after the NPS feedback has been submitted!
The second survey offers you an opportunity to dig deeper into your customer’s experiences with additional questions which can be used to inform your research and insights efforts. You can choose to ask questions specifically relating to parts of your business (team, pricing, delivery, onboarding, post-sale etc.) which you want to know more about. Get in touch with our team to find out more.